IRM CORP FAQ

General Questions

We’re a family run machine shop located in Chicago, founded in 1953.

Anguel can answer your technical questions or walk you through use of our Line Boring Sets. Feel free to call, text, or email with any questions. 

(224) 435-6999 and prodava9@gmail.com

Yes. We have thousands of like-new parts (bearings, taps, lathes, mills, gear boxes, refurbished elevator sheaves, and more). Feel free to reach out and we can give you a better idea of what we have available, based on what you need.

Ordering Process

Fill out the contact form on our website

You may phone in your order to (224) 435-6999 Monday to Friday from 8 to 5 PM CST

We accept Visa, MasterCard, Discover, and American Express. We also accept bank wire transfers, checks, and debit cards.

 

Yes. We use QuickBooks payment processing service, which provides a secure method of payment. 

Next day shipment is available for wire transfer payments.

Our standard handling time is 3 days. Once your payment has cleared, please allow up to 3 days for us to prepare and ship your order.

Yes

Privacy Policy

If you need to return a product, you may return unused Line Boring Sets within 30 days of purchase. There is a 20% restocking fee and you are responsible for the return shipment.

Parts must be returned in their original packaging and be in re-sellable condition. 

Shipping and handling charges are not refundable.

Call or email us and we will help arrange your return and refund. 

We don’t accept returns on custom parts.

Shipping Options

We use UPS, FedEx, and freight

Yes

Terms of Service

We’re committed to providing you with the right parts from the start. If an error occurs and you receive an incorrect item, we’ll resolve the issue for you at no extra charge. We reserve the right to update pricing and availability beyond what’s posted online.

International Orders

We ship internationally on a case-by-case basis. Please reach out for more information.

Customer reviews

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We’re ready to start as soon as you are. Fill out the form below, and a representative will be in touch shortly to kick off your next line boring project.

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