FAQ
Frequently Asked Questions
Ordering, payment, shipping and returns for IRM line boring sets and parts.
- Family-run in Chicago since 1953
- Ships by UPS, FedEx or freight
- 30-day returns on unused sets
General
About IRM
A family-run machine shop in Chicago that designs and builds its own line boring sets.
How long has IRM been in business?
We’re a family-run machine shop in Chicago, founded in 1953.
If I have a technical question, who can I reach out to?
Anguel can answer technical questions or walk you through using our line boring sets. Call, text or email any time: (224) 435-6999 or prodava9@gmail.com.
Do you sell other parts and machinery that aren’t listed on your website?
Yes. We have thousands of like-new parts, including bearings, taps, lathes, mills, gear boxes and refurbished elevator sheaves. Tell us what you need and we’ll let you know what we have available.
Ordering
Ordering and payment
How to place an order and the payment methods we accept.
How do I place an order?
Fill out the form on this page or the contact form, or call your order in to (224) 435-6999, Monday to Friday, 8 a.m. to 5 p.m. Central.
What forms of payment do you accept?
We accept Visa, Mastercard, Discover and American Express, as well as bank wire transfers, checks and debit cards.
Is my credit card information protected?
Yes. Payments are processed through QuickBooks Payments, which provides a secure method of payment.
Shipping
Shipping and international orders
Handling times, carriers and shipping outside the US.
When will my order ship?
Our standard handling time is 3 days: once your payment has cleared, allow up to 3 days for us to prepare and ship your order. Next-day shipment is available for wire transfer payments.
How do you ship packages?
We ship by UPS, FedEx and freight.
Can I bill shipping costs to my UPS or FedEx account number?
Yes. Give us your UPS or FedEx account number when you place your order.
Will I receive a tracking number?
Yes, you’ll receive a tracking number when your order ships.
Do you ship internationally?
We ship internationally on a case-by-case basis. Contact us with your location and order for details.
Returns
Returns and refunds
Our 30-day return policy for line boring sets.
Can I return my line boring set?
Unused line boring sets can be returned within 30 days of purchase. There is a 20% restocking fee, and you’re responsible for return shipping.
Parts must be returned in their original packaging and in resellable condition. Shipping and handling charges are not refundable.
How can I request a return and refund?
Call or email us and we’ll help arrange your return and refund: (224) 435-6999 or prodava9@gmail.com.
Can I return custom parts?
No. We don’t accept returns on custom parts.
Terms
Terms of service
What are your terms of service?
We’re committed to providing you with the right parts from the start. If an error occurs and you receive an incorrect item, we’ll resolve it at no extra charge. We reserve the right to update pricing and availability beyond what’s posted online.
Reviews
What our customers say
“We were lucky to find International Revere Machining when we were searching for a line bore system. We knew little about line bores and were struggling finding a setup that fits our need. After a conversation with Angel we were more than confident that we had found the right guy. His system is simple, economical and works great! Angel worked with us for months to design custom fixtures for our specific application. This combined with his power feed made a final product that is fast, and efficient and has a great end result. The support that comes along with Angel's system was invaluable, if I have a questions or a problem I know that I can call, or if I need any replacement parts I can get them the same day. Not 2 months away from Hong Kong. I would highly recommend IRM products!!”
“International Revere Machining has been providing my company with exceptional service for over 8 years. Throughout this time, Anguel has proven to be a master engineer! Whether repairing old equipment, or machining replacement parts, he has the passion and skills to keep our equipment running!”
“We have been working with Angelo and International Revere Machining for 15+ years and have nothing but wonderful thing to say about them. The work they do is meticulous.”
“Been using International Revere for my machining needs for over 20 years always accurate and always on time.”
Have a question we didn’t answer?
Fill out the form below or call (224) 435-6999, and we’ll get back to you shortly.
- Prefer to talk? (224) 435-6999
- Helpful to include Bore size, distance between bores, and the equipment you're repairing.
- Built in Chicago Designed and manufactured by IRM. Sets from $2,900.